Finding Immigration Information

By Telephone:

You can obtain immigration information or immigration forms for all three bureaus by calling the National Customer Service Center (NCSC) at

• 1-800-375-5283

This telephone service is toll free with Immigration Information Officers available to answer your questions Monday through Friday from 8:00am to 6:00pm. The NCSC also provides taped informational messages on popular immigration topics 24 hours a day 7 days a week.

By Internet:

Immigration information and forms are also available by visiting our website at

• www.immigration.gov or at
• www.uscis.gov

In person:

Immigration forms and information can also be obtained by visiting the local office in Bloomington, Minnesota (see below for the office address).

Making an Appointment (InfoPass):

You can make an appointment online to meet with an Immigration Information officer at U.S. Citizenship and Immigration Services. Making an appointment in advance eliminates long waits at the office, and officers can answer your complex immigration questions. You can access the internet for free at any public library. To make an appointment, go to www.immigration.gov and select “InfoPass.” Select the language you prefer, and follow the prompts to make an appointment. When you go to your appointment, bring a print-out of the appointment notice, any ID you have, and any documents that pertain to your question.

Finding the Local Immigration Office:

The office is located at 2901 Metro Drive, Suite 100, Bloomington, MN (about 1/2 mile northeast of the Mall of America and 1/2 mile southwest of the Minneapolis Saint Paul International Airport).

Immigration Information Officers are on duty Monday through Thursday from 8:00am to 4:00pm.